1. Introduction
Elevated Home Care ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard the information you provide when you visit our website www.elevatedhomecarenv.com (the "Site") or communicate with us through it.

This policy is designed to comply with applicable U.S. privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and the Nevada Privacy Law (NRS 603A).

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2. Information We Collect
We may collect the following types of information:

• Personal Information You Provide: This includes information you submit through our contact forms, intake forms, or job applications, such as:

  • Name, email address, phone number.

  • Home address.

  • Date of Birth.

  • Health and medical information necessary for providing care services (e.g., information about Activities of Daily Living, medical conditions, medication lists). This is considered Protected Health Information (PHI) under HIPAA.

  • Insurance information (e.g., Medicaid ID).

  • Employment history and references (for job applicants).

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• Information Collected Automatically: When you visit our Site, we may automatically collect certain information, such as:

  • Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data.

  • Cookies: Our Site uses "cookies" to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

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3. How We Use Your Information
We use the information we collect for the following purposes:

• To provide, schedule, and manage our home care services.

• To communicate with you, respond to your inquiries, and send you important information regarding our services.

• To process your employment application.

• For business operations, such as quality improvement, data analysis, and auditing.

• To comply with legal and regulatory obligations under Nevada state law and HIPAA.

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4. How We Share and Disclose Your Information
We value your trust and do not sell your personal information. We may share your information in the following limited circumstances:

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• With Your Consent: We will share your Protected Health Information (PHI) only with your explicit written authorization, as required by HIPAA.

• For Treatment, Payment, and Healthcare Operations: We may share your PHI with:

  • Healthcare Providers: Your primary care physician or other treating professionals to coordinate care.

  • Insurance Companies: To verify eligibility and obtain payment for services (e.g., Medicaid, Long-Term Care Insurance).

  • Business Associates: Third-party vendors who help us operate our business (e.g., electronic health record systems, payroll processors). These partners are contractually obligated to protect your information.

• For Legal Reasons: We may disclose information if required to do so by law, such as in response to a court order or subpoena, or to comply with Nevada state reporting requirements.

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5. Data Security
We implement a variety of administrative, physical, and technical security measures designed to protect your personal information and PHI from unauthorized access, use, or disclosure. These measures include secure servers, encryption, and strict internal access controls. However, no method of transmission over the Internet or electronic storage is 100% secure.

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6. Your Privacy Rights (Nevada Residents)
Nevada law (NRS 603A) grants its residents the right to opt-out of the sale of their covered personal information. As stated in Section 4, Elevated Home Care does not sell your personal information.

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7. HIPAA Rights
As a patient, you have certain rights under HIPAA regarding your Protected Health Information, including the right to:

• Access and receive a copy of your health records.

• Request an amendment to your health records.

• Receive an accounting of disclosures.

• Request restrictions on certain uses and disclosures.

• Request confidential communications.

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To exercise any of these HIPAA rights, please contact our Privacy Officer using the information in Section 9.

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8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

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9. Contact Us
If you have any questions or concerns about this Privacy Policy, our privacy practices, or to exercise your rights, please contact our designated Privacy Officer:

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Elevated Home Care
Attn: Privacy Officer
1516 E Tropicana Ave Suite 218

Las Vegas, NV 89119
Contact@elevatedhomecare.info
702-410-9765